Frequently Asked Questions
Everything you need to know about Remind Insoles performance and support.
How do I know which Remind Insole is right for my arch type?
We offer various models tailored to different foot shapes. Our 'Medic' line is ideal for high arches and maximum impact absorption, while the 'Cush' line provides a more versatile, low-profile fit for neutral arches. Check our Sizing Guide for a detailed breakdown.
Can I trim my insoles to fit my shoes?
Yes, our insoles are designed to be customizable. Simply remove the stock insole from your shoe, place it over your Remind Insole as a template, and trim the toe area with sharp scissors for a perfect fit.
What is your return policy for used insoles?
We offer a 30-day satisfaction guarantee. If you aren't feeling the difference in support or comfort, you can return them within 30 days of purchase, even if they have been trimmed or worn.
How long do Remind Insoles typically last?
Depending on the intensity of your activity, our insoles typically last between 5 to 8 months for heavy daily skating or running, and up to a year for casual daily use.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your support sooner for an upcoming event or trip.
Are these insoles suitable for high-impact sports like skateboarding and snowboarding?
Absolutely. Remind Insoles are specifically engineered with proprietary Blue Magic impact-absorption foam to protect your joints from heavy landings and reduce foot fatigue during high-impact sports.